At iDriv, your trust means everything to us. When you visit our website or book a journey, you're placing your confidence in our service, our professionalism, and our integrity. That's why safeguarding your personal information is not just a legal obligation—it's a responsibility we take to heart.

This Privacy Policy explains, in clear and human terms, how we collect, use, and protect your data when you visit https://www.idriv.co.uk/.
If you ever have a question, a concern, or simply need clarification, we're always here to help at info@idriv.co.uk.

Consent

By using our website, you are agreeing to this Privacy Policy and the practices described.
We appreciate your trust and promise to treat your information with care and respect.

Information We Collect

We only collect personal information that helps us serve you better—whether that's making your booking smoother, improving your experience, or ensuring safety and reliability throughout your journey.

Here are the types of information we may collect:

  • Transaction Data
    Details related to your taxi bookings and payments, helping us manage and confirm your journeys.
  • Technical Data
    Information about the device you use—such as IP address, browser type, time zone, location, and browsing patterns—so we can keep our site secure, functional, and user-friendly.
  • Contact Details
    Your name, email address, telephone number, and home or business address when you register or make a booking.
  • Information You Voluntarily Provide
    When you contact us directly, you may share additional details like your message, preferences, or questions. We use this only to support and assist you.

How We Use Your Information

Every piece of information we collect has a purpose, always with your service, safety, and experience in mind. We use your data to:

  • Deliver and maintain our website and taxi booking system
  • Personalise your experience and improve website usability
  • Understand how visitors use our site so we can continue enhancing it
  • Develop new features and service options
  • Communicate with you—whether for support, updates, or relevant service information
  • Maintain safety, prevent fraud, and protect our operations

We are committed to using your data responsibly and never in ways that compromise your privacy.

Log Files

We follow standard procedures using log files. This data includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. This information is used for analysing trends, administering the site, tracking user movement, and gathering demographic information.

Cookies and Web Beacons

Like many websites, we use log files to help us understand how visitors interact with our pages.
These include IP addresses, browser types, ISP details, timestamps, and click patterns.
This information is used only to monitor performance, analyse trends, and improve site functionality.

Cookies and Web Beacons

Cookies help us make your experience smoother and more personalised. They allow us to remember your preferences, understand your navigation patterns, and tailor content that fits your needs.

You can manage or disable cookies through your browser settings at any time.

Advertising Partners

If you interact with advertisements on our website, please note that third-party advertisers may use cookies or similar technologies to measure performance and personalise content.
We encourage you to review their individual Privacy Policies for further details.

Your Rights Under the CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

  • Know what personal data we collect
  • Request deletion of your personal data
  • Opt out of any sale of personal data

To exercise these rights, simply contact us—we are here to support you.

Your GDPR Data Protection Rights

If you are within the UK or EU, the GDPR grants you several important rights, including:

  • Right to access your personal data
  • Right to correct inaccurate informatio
  • Right to request deletion, in certain circumstances
  • Right to restrict or object to processing
  • Right to data portability

If you wish to exercise any of these rights, let us know—we will handle your request with care and transparency.

Children's Privacy

We care deeply about protecting children online.
Our website is not intended for children under 13, and we do not knowingly collect their information.
If you believe a child has shared personal data with us, please contact us immediately so we can remove it without delay.

Contacting Us

Your privacy matters, and we welcome any questions or concerns you may have.

Please reach out at:

Email: info@idriv.co.uk
Phone: +44 2088540943 | +44 7809291438
Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Website: https://www.idriv.co.uk/

At iDriv, we don't just drive you from one place to another—we work hard behind the scenes to earn your trust every time you choose us.
Thank you for letting us be part of your journey.

whatsapp